Shipping policy

Last Updated: September 2, 2026

Thank you for choosing Oriboros. We are committed to providing clear and reliable shipping information for our customers.

This Shipping Policy explains our order processing times, estimated delivery times, shipping costs, tracking information, and other important shipping details.

Shipping Availability

Oriboros offers international shipping. We ship to many countries and regions; specific delivery areas depend on delivery service availability and applicable restrictions at your destination. Shipping options for your region will be displayed on the checkout page before you complete your purchase.

Shipping availability may depend on product availability, destination, and other applicable factors. Customers will be able to review available shipping options and applicable costs before completing payment.

Order Processing and Delivery Time

Orders are typically processed within 1–3 business days after payment confirmation.

Total Delivery Time = Processing Time + Shipping Time

United States Orders
Processing Time: 1–3 business days
Shipping Time: 6–9 business days
Estimated Total Delivery Time: 7–12 business days

International Orders
International delivery times may vary depending on destination, customs processing, and local carrier conditions.

Business Days

Business days refer to Monday through Friday, excluding major holidays.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the carrier, destination, weather conditions, holiday periods, customs processing, and other circumstances outside of our reasonable control.

Shipping Fees

Oriboros provides free standard shipping for orders shipped within the United States.

Standard Shipping
United States Orders: Free ($0.00)

Any applicable shipping charges for international orders or special shipping options will be displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking information.

Please allow approximately 24–48 hours for tracking information to become active after shipment. Tracking updates may take additional time depending on the carrier and shipping method.

You can track your package using the tracking number provided in your shipment confirmation email.

Order Changes and Cancellations

If you need to update or cancel your order, please contact us as soon as possible at hello@oriboros.com.

We will make reasonable efforts to assist with order changes or cancellation requests before order processing begins.

Once an order has entered processing or shipment, changes or cancellations may no longer be possible.

Shipping Delays

Although we work to process and ship orders as efficiently as possible, estimated delivery dates are not guaranteed.

Delays may occur due to circumstances including:

• Carrier delays or transportation issues.
• Severe weather conditions.
• Holiday periods or increased shipping volumes.
• Customs processing for international shipments.
• Incorrect or incomplete shipping information provided by the customer.
• Other circumstances beyond our reasonable control.

Address Information

Customers are responsible for providing accurate shipping information when placing an order.

• Please carefully review your shipping address, email address, and phone number before completing your purchase.
• Oriboros is not responsible for delivery issues caused by incorrect or incomplete customer-provided information.
• If you notice an incorrect shipping address after placing your order, please contact us as soon as possible at hello@oriboros.com.

Lost, Missing, or Damaged Packages

If your package is delayed, lost, or appears to be missing during transit, please contact us at hello@oriboros.com.

We will review the tracking information and order details to determine the appropriate next steps.

Customers may also check the delivery status with the carrier for the latest tracking updates, while Oriboros will continue to assist with shipment-related concerns.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and provide relevant information, including photos of the item and packaging when available.

For damaged, defective, incorrect, or other issues caused by Oriboros, customers may contact us for assistance according to our Return & Refund Policy.

Customs, Duties, and Taxes

For orders shipped outside the United States, customers may be responsible for any applicable customs duties, import taxes, or local fees required by their destination country.

Oriboros does not control or determine these charges. Any applicable customs fees, duties, or taxes are the responsibility of the customer.

Related Policies

Please review our related policies for additional information:

Return & Refund Policy
Payment Policy
Privacy Policy
Terms of Service

Contact Information

If you have any questions regarding shipping or your order delivery, please contact us:

Store Name
Oriboros

Website
https://www.oriboros.com/

Email
hello@oriboros.com

Phone
+1 715-201-9746

Business Address
812 N 28th Ave
Wausau, WI 54401
United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM Central Time (CT)